e-Governance promotes civic Empowerment by providing access to information.

e-Governance plays a pivotal role in promoting civic empowerment through the provision of access to information. When citizens have easy and transparent access to government data, policies, and services, they are empowered to actively engage in the decision-making processes that affect their lives. Civic empowerment refers to the ability of individuals and communities to participate meaningfully in governance, voice their concerns, and contribute to the development of their society.

By providing a wealth of information through digital platforms and channels, e-Governance enables citizens to make informed choices and decisions. Citizens can access details about government initiatives, public spending, laws, and regulations, allowing them to hold authorities accountable for their actions. This transparency fosters a sense of ownership among citizens, instilling confidence in the democratic process and government institutions.

Moreover, e-Governance facilitates citizen engagement in policy formulation, public consultations, and feedback mechanisms. Citizens can voice their opinions, provide feedback on government services, and suggest improvements, leading to more responsive and citizen-centric governance. This active participation not only empowers individuals but also strengthens the relationship between the government and the governed.

In essence, e-Governance transforms citizens from passive recipients of government services to active participants in the democratic process. It empowers them to advocate for their rights, address issues affecting their communities, and contribute to the overall development and well-being of society. Through access to information, citizens become partners in governance, creating a more inclusive, transparent, and accountable system that serves the interests of all.

Hence option B is correct.

Government-to-Consumer (G2C) is NOT a scope of e-Governance.

The scope of e-Governance encompasses various dimensions of interactions between the government and different stakeholders, primarily focusing on enhancing efficiency, transparency, and accessibility. Government-to-Citizen (G2C) initiatives aim to provide citizens with seamless access to government services, such as applying for documents, paying taxes, and accessing information, all through online platforms. Government-to-Business (G2B) involves facilitating interactions between government agencies and businesses, simplifying procedures for licenses, permits, and regulatory compliance.

Similarly, Government-to-Government (G2G) initiatives focus on improving collaboration and information exchange between different government departments and agencies. This includes sharing data, coordinating efforts on shared projects, and streamlining administrative processes. However, Government-to-Consumer (G2C) is not typically recognized as a specific scope of e-Governance. The term "consumer" is often associated with private sector transactions, rather than interactions with the government.

In the context of e-Governance, the emphasis is usually on citizen-centric services and public administration rather than consumer-oriented transactions. While citizens can certainly be seen as consumers of government services, the term "Government-to-Consumer" is not commonly used in the e-Governance framework. Instead, the focus remains on Government-to-Citizen (G2C) services, which encompass a wide range of public services and interactions tailored to meet citizens' needs and improve their overall experience with government services.

Hence option C is correct.

Enhanced citizen empowerment is one of the advantages of e-Governance.

One significant advantage of e-Governance is the enhanced empowerment it offers to citizens in their interactions with the government. Through the adoption of Information and Communications Technology (ICT) tools, e-Governance enables citizens to access a wealth of information, services, and resources with greater ease and convenience.

This empowerment comes from the increased transparency in government operations, as citizens have access to real-time information about policies, programs, and decision-making processes.

Citizens can actively participate in governance by providing feedback, engaging in public consultations, and raising concerns through online platforms. E-Governance platforms often feature grievance redressal mechanisms where citizens can report issues, seek assistance, and track the progress of their complaints. Such direct engagement fosters a sense of ownership and responsibility among citizens towards public affairs, transforming them from mere recipients of services to active participants in the democratic process.

Moreover, e-Governance initiatives promote inclusivity by bridging the digital divide and ensuring that even marginalized communities have access to essential services and information. This empowerment through access to information and participation in governance processes helps citizens make informed decisions, hold authorities accountable, and advocate for their rights.

Ultimately, enhanced citizen empowerment is a cornerstone of e-Governance, leading to a more engaged, informed, and participatory society that works collaboratively with the government for the betterment of the community as a whole.

Hence option B is correct.